Frequently Asked Questions
How soft are jelbows?
Many different grades of softness were tested on jelbows before coming to market. While softness and comfort are subject to change per person, you can rest assured jelbows will add comfort to your desktop. There are over 550 reviews on amazon and many of them highlight how jelbows have helped with bursitis, carpal tunnel, and overall comfort. For context, if you are looking for a comparison, jelbows are softer than most shoe insoles.
Where should I use jelbows?
We have seen jelbows add comfort in many environments including airplanes, libraries, and cars. While the majority of our jelbows family use these on their desktop, whether that’s an office desk, kitchen table, or granite counter, feel free to use these wherever you could use a little extra comfort.
What if I don’t like my jelbows?
While nothing makes us feel more deflated than to have any of our jelbows family disappointed, we know sometimes things just don’t live up to expectations. At jelbows, we offer a full 30 day *100% Money Back Guarantee*
Contact:
info@jelbows.com
What is the difference in jelbows sizes?
Jelbows are circular and come in “Big” and “Small.” Big jelbows are 6 inches from side to side. Small jelbows are 4 inches side to side.
What is the difference between jelbows and the Graphite Pro jelbows?
Jelbows are gel on the top, bottom, and all the way around. These are offered in black, transparent/clear, and blue. Graphite Pro jelbows were designed to enhance comfort even further with the addition of a thin felt covering all the way around. The gray felt adds comfort and enhances the durability of jelbows over time.
How long should my jelbows last?
Jelbows are going to last a long time, well over a year with normal everyday use. The only issue we have seen over time is decoloration. The clear can appear a little dirty over time, but as for the durability of the product you should expect these to add comfort for well over a year.
Can we customize our own logo and color?
Yes, your jelbows can be customized. Please email us about the customizing process at info@jelbows.com.
Is this the kind where the covering over the gel will come apart and the gel stuff oozes out?
No it isn’t. It is solid and doesn’t have a skin on the outside.
How do I clean jelbows?
Jelbows are best cleaned with a little soap and water.
What happens if there is a smell from jelbows when I first open them?
A rare amount of our jelbows will give off a smell upon first opening them. This is solely dependent on how they are stored within amazon. The smell is just the plastic covering over the jelbows and will go away within days. Running water over jelbows and letting them dry will help remove the smell. Jelbows do not contain any harmful material.
Does it stick to smooth surfaces to the extent that it may damage laminate desktops?
No, jelbows are not sticky and do not have an adhesive on the bottom.
How many pads come in the pack?
2 jelbows per pack.
What are jelbows made of?
Jelbows are a proprietary blend of polyurethane and thermoplastic polyurethanes.
Can I buy jelbows outside the US?
As of today, jelbows are only for sale in the United States. However, as we grow and continue innovating we plan to be a global product. We would be able to accommodate large, bulk orders drop shipped to an Outside US orders. Please contact info@jelbows for more information.